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Cognigy Profile

Cognigy

BOOTH 1646 FoCX

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. More than 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes TechStyle, Nestlé, Frontier Airlines, Mercedes-Benz, and Toyota.


CONTACT

Amanda Miller
[email protected]
535 Mission St
14th floor
San Francisco, California  94105
USA
1-415-432-9300


CATEGORIES

AI/ML; Contact Center Solutions; Customer Experience/Engagement


MEET Cognigy

And other industry leaders at IoT Evolution Expo 2025

VIEW AGENDA

FEATURED SESSION/S

Agent Assist and Virtual Assistants: How are Companies Supercharging their Agents?

2/12/25, 9:00-10:00am - VIEW SESSION


Evolving Role of the Contact Center – More Than Just Customer Service

2/12/25, 10:00-10:45am - VIEW SESSION


SPEAKER/S

Hardy Myers
SVP, Global Partnerships
Cognigy

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