Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. More than 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes TechStyle, Nestlé, Frontier Airlines, Mercedes-Benz, and Toyota.
Amanda Miller
[email protected]
535 Mission St
14th floor
San Francisco, California 94105
USA
1-415-432-9300
AI/ML; Contact Center Solutions; Customer Experience/Engagement
Agent Assist and Virtual Assistants: How are Companies Supercharging their Agents?
2/12/25, 9:00-10:00am - VIEW SESSION
Evolving Role of the Contact Center – More Than Just Customer Service
2/12/25, 10:00-10:45am - VIEW SESSION